Keyholding & Alarm Response — Voltx Services

24/7 Peace of Mind

Keyholding & Alarm Response Services

24/7 keyholding and alarm response services across London and the South East. We respond to alarm activations so your staff do not have to attend out-of-hours, keeping your people safe and your premises protected around the clock.

When an alarm activates at 3am, you need a trained professional attending your site -- not a tired employee driving across town. Our keyholding service provides secure custody of your keys and a rapid response to any alarm activation, with officers trained to assess the situation, liaise with emergency services if needed, and secure your premises before providing you with a full incident report.

What We Provide

Keyholding & Response Solutions

Secure Key Custody

All keys are held in secure, audited storage with strict chain-of-custody procedures. Every key movement is logged, tracked, and only accessible to authorised personnel.

Alarm Response

Rapid attendance to alarm activations at your premises. Our officers assess the cause, check for signs of intrusion, and take appropriate action including contacting emergency services when necessary.

Property Lock & Unlock

Scheduled opening and closing of your premises at agreed times, ensuring alarm systems are properly set and all access points are secured at the end of each business day.

Out-of-Hours Access Management

Managing access for authorised contractors, deliveries, and maintenance teams outside of normal business hours so you do not need to attend site yourself.

Incident Management

Full incident management from initial attendance through to resolution, including liaising with police, securing the premises, preserving evidence, and providing detailed written reports.

Emergency Call-Out

On-demand emergency attendance for any security concern at your premises, whether it is a suspected break-in, a fire alarm activation, or a reported disturbance.

Our Approach

How we deliver keyholding & alarm response

Key Registration & Secure Storage

We collect your keys using a formal chain-of-custody process and store them in a secure, access-controlled facility. Each key set is registered with a unique reference, and all movements are fully audited and logged.

Alarm Monitoring Integration

We integrate with your alarm monitoring company as the designated keyholding responder. When an activation occurs, the monitoring centre contacts us directly and the nearest available officer is dispatched immediately.

Rapid Response & Reporting

Our officers attend your premises, assess the situation, and take the appropriate course of action. You receive a detailed incident report including timestamps, photographs, actions taken, and recommendations for preventing recurrence.

Sectors We Serve