Front of House — Voltx Services

Front of House Solutions

Professional Reception & Concierge Staffing

Voltx Services provides professional reception, concierge, and front-of-house staffing for corporate offices and commercial buildings across London and the South East. First impressions are managed with care and precision, ensuring every visitor, client, and tenant receives a warm, professional welcome that reflects your brand.

Our front-of-house teams are carefully selected and trained to align with your company culture and standards. Whether you require a single receptionist or a full concierge team across multiple floors, we deliver consistent, high-quality service. All staff are vetted to BS7858 standards under the COP119 framework, and our service delivery is aligned with ISO 9001 quality management principles as we work towards full certification.

What We Provide

Front of House Services

Reception & Concierge

Professional receptionists who manage your front desk with efficiency and poise, handling enquiries, greeting visitors, and maintaining a welcoming lobby environment. Dedicated concierge staff assist tenants and visitors with directions, bookings, deliveries, and general enquiries, adding a premium service layer to your building.

Visitor Management

Efficient visitor registration, badge issuance, and sign-in processes that maintain building security while ensuring guests are received professionally and without delay.

Switchboard Operation

Professional call handling and switchboard management, routing calls efficiently, taking accurate messages, and maintaining a courteous telephone presence at all times.

Meeting Room Coordination

Booking management, room preparation, and hospitality coordination for meeting rooms and boardrooms, ensuring every meeting starts on time and fully equipped.

Mail & Deliveries

Organised management of incoming and outgoing mail, couriers, and deliveries with logging, notification, and secure storage to keep operations running smoothly.

Lobby & Entrance Management

Maintaining a polished, professional lobby and entrance area, ensuring common spaces are presentable and that all visitors experience a seamless arrival from the moment they walk through the door.

Our Approach

How we deliver front of house

Client Brief & Culture Alignment

We take the time to understand your brand, company culture, and specific requirements. This ensures the staff we select are not only skilled but genuinely aligned with the experience you want to deliver to visitors and colleagues.

Staff Selection & Training

We select from experienced front-of-house professionals, then provide site-specific training covering your systems, protocols, and service expectations before deployment. All staff are BS7858 vetted and security-aware, in line with our wider security operations.

Deployment & Quality Assurance

Every contract includes regular quality reviews and client feedback sessions, along with performance assessments to ensure the service consistently meets and exceeds your expectations.

Sectors We Serve